On August 19, we identified an issue affecting the delivery of Microsoft Teams notifications for Opsgenie standalone customers. The root cause was attributed to an operational error caused by our external partner, and they have taken corrective measures to restore services.
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers.
We will provide the next update in 24 hours, or sooner if there is a significant update.
Posted Sep 02, 2026 - 10:17 UTC
Update
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers.
We will provide the next update in 24 hours, or sooner if there is a significant update.
Posted Sep 01, 2026 - 10:16 UTC
Update
Our teams continue to work with our partners, towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers.
We will provide the next update in 24 hours, or sooner if there is a significant update.
Posted Aug 31, 2026 - 10:29 UTC
Update
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers.
We will provide the next update in 72 hours or sooner if we have a material update.
Posted Aug 28, 2026 - 10:38 UTC
Identified
On August 19, 2026, we identified an issue affecting the delivery of Microsoft Teams notifications for Opsgenie standalone customers. The root cause has been identified and our teams are working with our partners to resolve this issue.
This issue does not impact Jira Service Management Operations customers.
We will provide the next update in 24 hours.
Posted Aug 27, 2026 - 10:26 UTC
This incident affected: EU (Outgoing Integration Flow) and US (Outgoing Integration Flow).